Returns & Exchanges
At Dr. Bhushan Research Lab Pvt. Ltd., we strive to ensure your fashion experience is seamless, offering a 15-day return window for items in their original, unworn condition with all tags attached. We are committed to providing a hassle-free exchange process to ensure you find the perfect fit and style.
Return Process
- 1.Initiate Request
Log into your account and navigate to the 'My Orders' section to select the items you wish to return or exchange.
- 2.Quality Inspection
Carefully pack the items in their original packaging; once received at our lab, our team will inspect the garment for quality compliance.
- 3.Pickup Arrangement
Our logistics partner will schedule a convenient pickup from your registered address within 48 hours of your request approval.
- 4.Refund or Exchange
Upon successful inspection, we will process your refund to the original payment method or dispatch your replacement item within 5-7 business days.